Privacy Policy - Versa Speech Training Platform

Last Updated: November 2025
Version: 1.0

1. Who We Are

Versa Conversations GmbH (in Gründung) operates the Versa speech training platform. We are the data controller for all personal data collected through our platform.

Contact: mail@versa.training

This policy applies to all users who create an account and visitors to our website.

2. How We Process Your Data

Service Delivery

Data needed to provide the training service: account management, conversations, feedback, and performance tracking.

Legal basis: Contractual necessity (Article 6(1)(b))

Analytics and Platform Optimization

Using technical and usage data (IP address, device type, session duration, page views) to improve platform performance and reliability.

Legal basis: Legitimate interests (Article 6(1)(f))

AI Training and Model Improvement

Using pseudonymized conversation transcripts and feedback ratings to improve our AI models, making conversations more realistic and feedback more accurate. This benefits all users through better training quality.

Legal basis: Legitimate interests (Article 6(1)(f)) with opt-out available (see Section 7)

Why legitimate interests? We've conducted a balancing test weighing our interest in providing better AI training quality against your privacy rights. We provide strong safeguards (pseudonymization, opt-out, encryption) and clear transparency. You can opt-out at any time without service impact.

3. What Data We Collect

Account Information

  • Name, email address, profile picture
  • Purpose: Account creation and authentication

Conversation Data

  • Text transcripts of your conversations with AI personas
  • AI-generated evaluations and feedback
  • Session metadata (timestamps, scenario type)

Important: We do NOT store audio recordings. Your voice is processed in real-time and converted to text - audio is never retained.

Purpose: Display conversation history, provide feedback, track progress, and (with opt-out) improve our AI

Usage Data

  • Feature usage, session duration, error logs
  • IP address, device type, browser

Purpose: Security, troubleshooting, platform analytics

4. Sensitive Information

Our platform may include simulated scenarios (e.g., medical consultations) for training purposes. Please do not enter real personal health information, political opinions, or other sensitive personal data.

If you accidentally disclose sensitive information, please contact us at mail@versa.training so we can take appropriate measures, including excluding the data from any AI training use.

5. AI Training and Your Data

We use pseudonymized conversation data to improve our AI models - making conversations more realistic and feedback more accurate. This benefits all users through better training quality.

How We Protect Your Privacy

  • Pseudonymization: User identifiers are replaced with hashed values, separating your identity from conversation content. The secure mapping allows us to delete your data upon request while maintaining the ability to exclude you from future training.
  • Personal Identifier replacement: Personal details like names are automatically replaced with generic references before training use. Direct identifiers (email, account info) are never included in training datasets
  • Safeguards prevent AI from reproducing personal information

What We Use

  • Conversation transcripts (pseudonymized)
  • Response ratings and feedback
  • Aggregated usage patterns

What We Never Use

  • Data from users who opted out
  • Accidentally disclosed sensitive information
  • Payment or billing details

Your Data Stays With Versa

Your conversation data is used only to improve the Versa platform — not to train general-purpose AI models or support other companies' services.

Our AI providers (like Azure OpenAI) do not use your data to train, retrain, or improve their base models. Your conversations support Versa's independent development, not external AI systems.

Our Legitimate Interests Balancing Test

We've assessed the AI training interest against GDPR rights:

Our interest: Providing better AI-powered speech training (more realistic conversations, more accurate feedback) benefits all users and improves our service quality.

Why this interests us: Users of speech training platforms reasonably expect their conversations improve the AI. Better AI directly benefits all training platform users.

How we balance your rights: We provide opt-out before any training use, implement strong technical safeguards (pseudonymization, encryption), limit data retention, and enable easy deletion.

6. Data Retention

| Data Type | Retention Period | |-----------|------------------| | Account information | Until you delete your account | | Conversations and evaluations | Until you delete them, or account deletion + 90 days | | Technical logs | 90 days | | Pseudonymized AI training data | Until you delete the transcripts, you revoke consent, or synthetic data generation is complete |

You can delete your conversation history anytime through account settings.

7. Your Rights and Choices

Opt-Out from AI Training

Toggle "AI Training" off in Settings → Privacy. This takes effect immediately for future data. Previously collected data will be removed from training datasets within 30 days. Your service access remains fully functional.

Your GDPR Rights

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate information
  • Erasure: Delete your account and data
  • Portability: Export your data (JSON/CSV)
  • Object: Object to processing based on legitimate interests

How to exercise: Email mail@versa.training or use account settings
Response time: Within 30 days

Complaints

You may lodge a complaint with your data protection authority. For Austria: Österreichische Datenschutzbehörde (dsb@dsb.gv.at)

8. Data Sharing

We only share data with processors who help us deliver the service. See our Subprocessor List for current details.

We may also disclose data when required by law.

International Transfers

We primarily store and process data within the EU. Where transfers outside the EU occur, we use EU Standard Contractual Clauses. See the list of sub processors for details.

AI Model processing

We use third-parties for AI model processing. See our AI Processing Details for specifics.

9. Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security reviews. Details available on request.

Data Breaches

If a breach poses risk to your rights, we will notify the relevant authority within 72 hours and inform affected users without undue delay.

10. Cookies

Our marketing website uses essential cookies (no consent needed) plus optional analytics and marketing cookies (consent required via banner).

The training platform uses only essential cookies for authentication.

11. Children

Our platform is designed for adults and higher education. Users under 16 should not use our services without parental consent.

12. Changes to This Policy

We'll notify you of material changes 30 days in advance via email. Continued use after the notice period means acceptance.

13. Contact

Email: mail@versa.training Address: Dentler-Straße 2, 8010 Graz, Austria


Versa Conversations GmbH (in Gründung) — Austria